Terms of Service

The Services are offered exclusively to customers receiving delivery within the twenty-five (25) ZIP codes listed on our Service Area page. Orders submitted from a delivery address outside that area cannot be accepted and will be cancelled without charge. By placing an order you represent that you are at least eighteen (18) years of age and legally able to enter into this agreement.

The price quoted to you at the moment you submit an order is the price you will pay for that order. The per-gallon price, applicable New York State and local sales tax, and order total are recorded together with a timestamp at submission (the “Price Lock”) and stored in our records. The Price Lock remains in effect through delivery, regardless of subsequent changes to our posted rate.

The Price Lock applies only to the gallons quantity submitted. If you request a larger delivery during the confirmation call, the additional gallons will be priced at the rate in effect at the time of that change.

We accept payment by credit or debit card, Zelle, business check, or cash on delivery. For card and Zelle payments, payment details are collected by our staff during the confirmation call following order submission. We do not store full card numbers on our website. Payment is due on delivery unless otherwise agreed in writing.

Returned checks and chargebacks initiated without prior written notice will be subject to a thirty-five dollar ($35) processing fee in addition to the outstanding balance.

You may cancel an order at no charge at any time before the truck has been dispatched to your address. To cancel, call (914) 483-6860 or reply to your order confirmation email. Once the truck has been dispatched, the order may be subject to a trip charge equal to the lesser of seventy-five dollars ($75) or twenty percent (20%) of the order total.

Refunds for paid orders are processed to the original payment method within five (5) business days of cancellation.

Residential heating oil delivered for use at a residence is exempt from New York State sales tax in Putnam County. In Westchester County, residential heating oil is subject to a four percent (4%) county sales tax (seven percent in the City of Peekskill, ZIP 10566). Commercial use is taxable in both counties at the prevailing rate. By selecting “Residential” at order, you affirm under penalty of perjury that the oil is for residential use at the delivery address, as required by New York Tax Law and 20 NYCRR § 528.7.

Delivery is governed by our separate Delivery Policy, which is incorporated into these Terms by reference. We are not liable for delays caused by weather, road conditions, equipment failure, supplier shortage, or other circumstances outside our reasonable control.

You represent that the heating oil tank at the delivery address is in good working order, properly vented, and capable of receiving the gallons ordered. We inspect the fill cap and external visible portion of the tank only. We are not responsible for internal tank conditions, internal corrosion, or pre-existing leaks not visible from the exterior. You are responsible for maintaining a clear, passable path from the street to the fill cap.

To the maximum extent permitted by law, our aggregate liability arising out of or relating to your use of the Services or any single delivery is limited to the amount actually paid by you for the order in question. In no event shall we be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or property damage not directly caused by our equipment or personnel.

You agree to defend, indemnify, and hold harmless Prestige Oil Inc., its officers, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising from your breach of these Terms, your misrepresentation regarding tank condition or residential use, or your violation of any law.

The Site, including all text, graphics, logos, photographs, and software, is owned by Prestige Oil Inc. or its licensors and is protected by United States copyright and trademark law. You may not reproduce, distribute, or create derivative works without our prior written consent.

We may revise these Terms at any time by posting an updated version on the Site. The version in effect at the time you submit an order governs that order. Continued use of the Services after a revision constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles. Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in Putnam County, New York, and you consent to personal jurisdiction in those courts.

If any provision of these Terms is held to be unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy and Delivery Policy, constitute the entire agreement between you and Prestige Oil Inc.regarding your use of the Services.

Questions about these Terms may be directed to Prestige Oil Inc. by phone at (914) 483-6860 or by email at prestigeoilinc@gmail.com.